Health Insurance Associate: Hello how may I help you?
Bats: A couple questions about our coverage and payment.
Giving of information like account # and birthday, address and zip code; just to verify I am who they are talking with.
Health Insurance Associate: Okay I have your account here, what can I answer for you?
Bats: It’s taken me a little longer to get the money together than I thought it would for the insurance, I’d like to pay the bill.
Health Insurance Associate: Okay that’s great. The least we can take today is $1089. Looking at your account we need the payment by closing today, if not I can’t guarentee your insurance.
Bats: Okay well lets take care of it then. Do you accept checks over the phone?
Health Insurance Associate: No.
Bats: Well that’s fine, I’d like to use Visa then.
Health Insurance Associate: No, we don’t accept payments over the phone.
Bats: Okay, well what’s the web address and I’ll do it that way.
Health Insurance Associate: No that won’t work because it will take atleast 3 days for it to clear your account and by then we will have terminated your insurance.
Bats: Hmmmmmmmmmm so what’s my option here? What are you trying to say?
Health Insurance Associate: Your only option is to over night the check to us and hopefully the insurance won’t get cancelled.
Health Insurance Associate: Maybe?
Bats: Maybe? Come on now this is my health insurance that we are paying astronomical prices for, I need more of a reassurance you all are going to work with me.
Health Insurance Associate: It could be cancelled or maybe not, I guess it depends on when we get it.
Bats: Huh??????? So if it’s post marked….
Health Insurance Associate: No the post mark has nothing to do with this.
Health Insurance Associate: I see here that you went to see the doctors on the 18th, and since you hadn’t paid on this account I can not promise that doctors visit is going to be covered.
Bats: So maybe it might be? Maybe it could be? Maybe is such a loaded word in a circumstance like this.
Health Insurance Associate: Look your only option at this time is to over night a payment and we’ll see what we are going to do.
Bats: Okay so I over night my payment, pay $20 bucks for that, you all are still or maybe going to cancel us but I will still get my $1000 back?
Health Insurance Associate: Exactly.
Sigh….what is wrong with people? SO now it looks as if I don’t have health insurance so I’m taking this damn medicine and am going to have to withdraw from it and that’s probably worst than side effects. I need a break.